Please note:

All service related questions: usernames, passwords, access codes, payments for services, quality of the channels, installations and configurations - have to be addressed to your IPTV service provider.
As a manufacturer, Infomir is not involved in any content distribution activity, no subscription services are provided by our authorized distributors or us, we do not supply with a service provider’s list.
For the specific technical questions, please fill out our support form:

https://www.infomir.eu/eng/support/form/

You will receive the response within 1 business day. No over-the-phone or on-line live support services are currently available.